You may have noticed our 100% Satisfaction Guarantee. We value our clients and hope you appreciate the peace of mind this guarantee offers. This guarantee applies to all of our work, not just for new customers, but also for existing ones. So you can be assured that not only will we do our best to add you as a client, we’ll also do our best to keep you as well.

Obviously, if you don’t like our photos or videos, we will work to improve them to a standard you’re after. However, if you’re still unhappy with them after we’ve finished, we won’t charge you for it.

Put simply, if you’re unhappy with any our work, you don’t have to pay a cent.

Our only condition is that if you’re unhappy with our photos or videos, and you don’t end up paying for it, you can’t use them to promote your listings either. That’s it.

We hope our clients find this approach both reasonable and commonsense.